Blog posts by JoAnn Volk

Summing Up Questions from Navigators: A Grab Bag of Consumer Queries

Summing Up Questions from Navigators: A Grab Bag of Consumer Queries

Enrolled in a Plan that Doesn’t Cover Your Prescription Drug: What Consumers Need to Know

Enrolled in a Plan that Doesn’t Cover Your Prescription Drug: What Consumers Need to Know

Enrolled in Coverage That Just Got Harder to Use: Consumer Options When the Network Changes Mid-Year

Enrolled in Coverage That Just Got Harder to Use: Consumer Options When the Network Changes Mid-Year

Understanding Special Enrollment Periods, Part 2: Where does COBRA fit in?

Understanding Special Enrollment Periods, Part 2: Where does COBRA fit in?

Understanding Special Enrollment Periods, Part 1: A Look at Some Who Will be Out of Luck

Understanding Special Enrollment Periods, Part 1: A Look at Some Who Will be Out of Luck

Shifting into Post-Enrollment Issues: Fielding New Questions from Consumers

Shifting into Post-Enrollment Issues: Fielding New Questions from Consumers

Getting the most from your benefits: the ACA gives consumers new right to appeal a health plan denial

Getting the most from your benefits: the ACA gives consumers new right to appeal a health plan denial

Relief – and New Options – for High Risk Pool Enrollees

Relief – and New Options – for High Risk Pool Enrollees

The ACA in 2014: Helping Consumers Transition to New Coverage

The ACA in 2014: Helping Consumers Transition to New Coverage

High Risk Pool Enrollees Get a Reprieve – and We Have Answers to What’s Next.

High Risk Pool Enrollees Get a Reprieve – and We Have Answers to What’s Next.