From Coverage to Care | Center on Health Insurance Reforms
clinician holding patient's hand

From Coverage to Care

Access to health care requires more than just insurance coverage.

Even with coverage, many people still struggle to find available providers, navigate systems, afford services, or feel comfortable seeking care. At CHIR, we examine the full spectrum of barriers that stand between people and the care they need.

We define access as encompassing five interrelated domains:

  1. Workforce capacity – Ensuring enough trained professionals are available across geographies and specialties.
  2. Sustaining and expanding care sites – Supporting traditional providers like safety net hospitals and clinics, and strengthening access in communities facing facility closures or service reductions.
  3. Innovative delivery models – Advancing mobile health, telehealth, and other non-traditional approaches to bring care where it’s needed.
  4. Coverage and affordability pathways – Examining how insurance design affects access for the insured, while also exploring financing models that support care for the uninsured — including safety net programs, sliding scale clinics, and other public or private assistance mechanisms.
  5. Cultural and informational barriers – Exploring stigma, awareness gaps, and other non-financial factors that limit care-seeking.

Through targeted research and policy analysis, our projects map this full access landscape to help states and federal leaders close the gap between having coverage and getting care.

person holding a stethoscope

What We Do

Our experts at CHIR conduct targeted research and policy analysis across the access landscape to help states and federal leaders close the gap between having coverage and getting care.

What We’re Working On

  • Access to Primary Care
    • Understanding and Mitigating Behavioral Health Workforce Shortages (October 2024)
    • Building Behavioral Health System Capacity (March 2025)
    • Exploring Non-Traditional and Innovative Behavioral Health Care Models (September 2025)
    • Navigating Insurance and Affordability Barriers in Behavioral Health Care (January 2026)
  • Access to Mental Health and Substance Use Disorder Care
  • Access to Mobile Health
    • Beyond the Clinic Walls: Exploring the Potential of Mobile Health (September 2025)
    • From Evidence to Implementation: Federal + State Policy Pathways for Scaling Mobile Health (February 2026)
    • Blog Post – ​​From Clinics to Communities: Mobile Health in State Rural Health Transformation Plans (February 2026)
    • Webinar – State Policy Solutions: Expanding Health Care Access with Mobile Vans (February 2026)

What's New

Events